GoodPhone

Goodphone is a comprehensive, cloud-based phone system that includes built-in contact center functionalities.

Advantages:

• Receive office calls on your cell phone: Make your office phone mobile and easily transition calls between devices.
• Call clients using your business number: Contact clients through the app to display your business number on their caller ID.
• Set answering rules remotely: Customize office answering rules from anywhere without the need to log in through a browser.
• Access the in-office contact list: Stay connected with who's available for calls, messages, or meetings even while working remotely.

Benefits & Features:

• Customized greetings with configurable hold music
• Real-time presence of all office contacts visible
• Visual Voicemail feature
• Call with your Office Caller ID via your mobile device
• Review Full Call History
• Control Answering Rules and Voicemail Greetings
• Seamlessly manage Office and Mobile Contacts
• Perform transfers, conferences, star codes, and more from your mobile device
• Easily switch calls from the mobile app to the desk phone discreetly
• Contact center module available
• Easily chat with co-workers via the application